Terms and Conditions

Upon registration with Learning Gems, both the parent and student acknowledge that they have thoroughly reviewed and agreed to the terms and conditions outlined on our website. Learning Gems reserves the right to modify these terms and conditions on our website without prior notice. By virtue of your registration with Learning Gems, you are considered to have read and consented to any updated terms and conditions.

 

1. Fees & Payment

 

1.1. Fees are collected on a termly basis and are calculated based on the number of lessons in that term.

1.1.1. A deposit equivalent to two lessons will be collected in the first payment.

1.1.2. An invoice for the upcoming term will be sent via email at least one week before the start of every term. The invoice will state the due date for the full payment of fees, which must be paid in full by the stipulated due date.

1.1.3. Learning Gems reserves the right to charge a late fee of $20 if full payment is not received by the due date.

1.1.4. Learning Gems reserves the right to withdraw a student’s place if payment is not received by the due date.

 1.2. Learning Gems reserves the right to adjust the fees at any point.

 

2. Classes

 

2.1. Learning Gems reserves the right to reschedule, cancel, combine or dissolve a class at any point.

2.1.1. In the event of a cancelled lesson, fees paid for the affected lesson will be credited towards the fees for the subsequent term.

2.1.2. In the event of a dissolved class, fees paid for the remaining lessons will be refunded.

2.2. Learning Gems reserves the right to replace our tutors at any point without prior notice.

 

3. Absenteeism

 

3.1. In the event of absenteeism, a recorded lesson will be sent. The recording will be available for a week.

3.1.1. Learning Gems reserves the right to edit the lesson recording in the event of any sensitive content, or any other reason deemed appropriate by Learning Gems.

3.1.2. Students are to view the recording privately and not share it with anyone else.

3.2. There is no makeup or refund for missed lessons.

 

4. Withdrawal

 

4.1 Parents who wish to withdraw their child from Learning Gems are to make the request at least two weeks before the withdrawal date.

4.1.1. Withdrawals will take effect at least two weeks from the last lesson of the term.

4.1.2. The deposit paid will be applied to cover the final two lessons after the term ends.

4.1.3. If the student is graduating, the deposit will be used to cover the final two lessons before graduation.

4.2. Learning Gems reserves the right to withdraw a student from a class with immediate effect if the student is found to be disruptive or uncooperative in class, or for any reason as deemed appropriate by Learning Gems.

 

5. Copyright

 

5.1. Both parent and student as well as users of this website, who may not be registered with Learning Gems, are not to reproduce, copy, modify, sell, or distribute, without prior written permission from Learning Gems, any material including but not limited to lesson materials, online resources on this website, and any material or product that users may have purchased from Learning Gems for personal use.

5.2. Learning Gems may copy, reproduce, display, distribute and use any photographs or videos taken of the student during the registered course(s) with Learning Gems, as well as any intellectual property produced by the student as part of the registered course(s) with Learning Gems.

5.3. The student hereby agrees to grant Learning Gems a royalty-free, perpetual, irrevocable, non-exclusive, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such works of the student created in the course of or in preparation for registered course(s) with Learning Gems (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed.

5.4. Learning Gems may publish the student’s academic achievements in any form or media at any time, even after the student has withdrawn from Learning Gems.

 

6. Others

 

6.1. Our tutors are not obligated to address questions or concerns regarding materials that have not been dispensed by Learning Gems.

6.2. Both parent and student shall not engage in private negotiations with any staff or tutors of Learning Gems. If you have any concerns or requests, please contact us through our official channels.

 

LearningGems.sg is a premium tuition centre that provides quality English tuition to PSLE and GCE ‘O’ Level students in Singapore. Our teachers are well-versed with the latest MOE syllabus and have taught at various schools in Singapore. Be it the primary or secondary level, we possess the relevant experience and are fully qualified to help your child.

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